Analyzing the Impact of X-Pert System and Training on Employee Performance at Hotel X Bandung
DOI:
https://doi.org/10.32815/jpro.v7i1.2945Keywords:
X-Pert Hotel System, Employee Training, Employee Performance, Hotel Management System, Information and TechnologyAbstract
This research aims to analyze the impact of the X-Pert Hotel System and employee training on performance at Hotel X using a quantitative explanatory survey with purposive sampling. Data were gathered through questionnaires and subsequently processed using the Partial Least Squares (PLS). The findings indicate that employee training has a positive and significant effect on performance by improving efficiency and effectiveness in system usage, while its integration with the X-Pert Hotel System enhances employee productivity and supports overall hotel operations.
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