PENGARUH PENILAIAN PRODUK TERHADAP KEPUTUSAN PEMBELIAN

Survei Pada Marketplace Shopee

Authors

  • Okta Ros Hayuni Universitas Panca Sakti Bekasi
  • Rhoma Iskandar Universitas Panca Sakti Bekasi
  • Darmeinis Darmeinis Universitas Panca Sakti Bekasi

DOI:

https://doi.org/10.32815/jpro.v6i3.2778

Keywords:

Product Assessment, Purchase Decision, Shopee Marketplace

Abstract

The research aims to examine and analyze the influence of product rating and reviews on consumer purchasing decisions on the Shopee marketplace. The population in this study comprises the community residing in the Cilangkap Sub-Disctrict area. The sampling technique used is Non-Probability Sampling. This research adopts an associative quantitative approach. Data collection was carried out by distributing questionnaires, and data analysis to examine the relationship between variables was performed using simple linear regression analysis. The results show that product rating dan reviews have a positive and significant influence on purchasing decisions. This finding is supported by the regression analysis results, which yielded a significance value meeting the statistical criteria. Furthermore, the R-squared value indicates that product rating dan reviews are the main factor explaining the variation in purchasing decisions. It can be concluded that the higher the rating and the more positive the reviews given to a product, the greater the consumers tendency to make a purchase

References

Akbar, J., & Latte, J. (2024). Pengaruh Penilaian Produk Terhadap Keputusan Pembelian Pada Marketplace Shopee di Kecamatan Danau Panggang. Jurnal Administrasi Bisnis, 1(1), 173–179.

Andrayani, T., & Anshori, Moh. A. Z. (2024). Pengaruh Harga dan Ulasan Produk Terhadap Keputusan Pembelian Pada Marketplace Shopee. An Nuqud Journal of Islamic Economics, 3(1), 16–26.

Anwar, R. N., & Wardani, F. A. (2021). Pengaruh Kualitas Produk dan Kualitas Pelayanan Terhadap Minat Beli Ulang Produk Scarlett Di E-Commerce Shopee. Jurnal Ilmu Pengetahuan Sosial, 8(5), 1370–1379.

Asiyah. (2021). Pengaruh Penilaian Produk dan Ongkos Kirim Terhadap Keputusan Pembelian Konsumen Shopee di Kabupaten Ponorogo. Institut Agama Islam Negeri Ponorogo.

Cahyono, Y. T., & Wibawani, I. D. (2021). Pengaruh Harga, Online Customer Review, dan Online Customer Rating terhadap Keputusan Pembelian pada Marketplace Shopee. Hubisintek, 1(1), 867–874.

Darmawan, D. (2023). Pengaruh Promosi, Ulasan Produk, dan Persepsi Harga Terhadap Pemilihan Toko Online. Jurnal Industri Kreatif Dan Kewirausahaan, 6(1), 95–105.

Kakaria, S., Simonetti, A., & Bigne, E. (2023). Interaction Between Extrinsic and Intrinsic Online Review Cues: Perspectives From Cue Utilization Theory. Electronic Commerce Research.

Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Pearson Education.

Maulana, M. R., Syehfuddin, M. F., & Kamila, E. R. (2024). Pengaruh Online Customer Rating dan Online Customer Review Terhadap Keputusan Pembelian Pada E-Commerce Shopee. Jurnal IMAGINE, 4(2), 93–103.

Mayangsari, & Aminah, S. (2022). Pengaruh Penilaian Produk, Promosi dan Layanan COD (Bayar di Tempat) Terhadap Keputusan Pembelian pada Marketplace Shopee di Sidoarjo. Ekonomis: Journal of Economics and Business, 6(2), 498–505.

Olson, J. C., & Jacoby, J. (1972). Cue utilization in the quality perception process. In M. Venkatesan (Ed.), Proceedings of the 3rd Annual Conference of the Association for Consumer Research (pp. 167-179). Association for Consumer Research

Rahmawati, R., & Suwarni, E. (2023). Ulasan Produk dan Jumlah Produk Terjual Dampaknya pada Keputusan Pembelian di Marketplace Shopee. JURNAL DIMMENSI |, 3(1), 46–53.

Rosilawati, M., Amaliyah, A. S., & Masnawati, E. (2024). Analisis Electronic Word of Mouth dalam Pembelian Produk di Social Commerce TikTok Shop. Jurnal Rimba : Riset Ilmu Manajemen Bisnis Dan Akuntansi, 2(3), 203–211.

Siregar, A., Hasibuan, M. I., Mhd.Amin, Harahap, J. M., & Elvisyahfri, S. P. (2022). Pengaruh Rating dan Online Customer Review Terhadap Keputusan Pembelian Produk Pakaian Pada Marketplace Shopee (Studi Kasus Mahasiswa Universitas Al-Washliyah Labuhanbatu). Jurnal EK&BI, 5(2), 2620–7443.

Utami, W. Y. (2024). Pengaruh Harga, Penilaian Produk dan Cashback Terhadap Keputusan Pembelian di Marketplace Shopee (Studi Kasus Mahasiswa Universitas Islam Syekh-Yusuf Tangerang). Juremi : Jurnal Riset Ekonomi, 3(6), 1037–1048.

Yuswanto, D., Herwinsyah, H., & Fatwanto, A. (2024). Analisis Pengaruh Harga Jual dan Social Proof dalam Menentukan Keputusan Pembelian Barang Pada Website E-Commerce. Jurnal Eksplora Informatika, 12(2), 129–140.

Zusrony, E. (2021). Perilaku Konsumen Di Era Modern. Yayasan Prima Agus Teknik.

Downloads

Published

26-12-2025

How to Cite

Hayuni, O. R., Iskandar, R., & Darmeinis, D. (2025). PENGARUH PENILAIAN PRODUK TERHADAP KEPUTUSAN PEMBELIAN: Survei Pada Marketplace Shopee. Jurnal Manajemen Dan Profesional, 6(3), 18–27. https://doi.org/10.32815/jpro.v6i3.2778

Issue

Section

Articles