PERMATA, Yovinta; FATHORRAHMAN; PRADIANI, Theresia. ANALISIS PENGARUH PROMOSI DAN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN PADA PT. SHOPEE INTERNATIONAL INDONESIA. Jurnal Ekonomi Manajemen dan Bisnis, [S. l.], v. 7, n. 1, 2026. DOI: 10.32815/jubis.v7i1.2953. Disponível em: https://jurnal.stie.asia.ac.id/index.php/jubis/article/view/2953. Acesso em: 11 may. 2026.